Your Privacy Matters to Us
We built rajapanda around your account security and data protection. This policy explains how we collect, use and safeguard your information when you open an account, deposit via...
Privacy Policy Overview
rajapanda operates under Indonesian data protection standards and regional compliance frameworks. We collect personal information—your name, email, phone number and payment details—only to verify your account, process transactions through DANA, OVO, GoPay and QRIS, and deliver our casino, slots and sportsbook services. We never sell your data to third parties. Your information stays encrypted and accessible only to authorised team members. We
retain account data for the duration of your membership and comply with local law when handling requests for data access or deletion.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Questions & Support
Email Support
Contact our privacy team at [email protected] with any questions about how we handle your personal data, account information or payment history.
Account Settings
Review and update your personal information, communication preferences and privacy settings directly from your rajapanda account dashboard at any time.
Data Requests
Request a copy of your data, ask for corrections or explore deletion options by submitting a formal request through your account or emailing our compliance team.
Privacy & Security Standards
Encryption
All personal data and payment information transmitted to rajapanda is encrypted using industry-standard SSL protocols to prevent unauthorised access.
Payment Security
DANA, OVO, GoPay and QRIS transactions are processed through secure gateways that comply with Indonesian financial regulations and PCI standards.
Account Verification
We verify your identity during account creation to prevent fraud and ensure only authorised users access your account and deposit history.
Limited Access
Your personal data is accessible only to rajapanda staff members who need it to support your account, process payments or investigate security concerns.
Regular Audits
We conduct regular security reviews and compliance audits to identify vulnerabilities and ensure our privacy practices meet Indonesian and regional standards.
Incident Response
If a data breach occurs, we notify affected users promptly and work with local authorities to investigate and prevent future incidents.
Consistency Across rajapanda
| Unified Policy | Our privacy standards apply consistently across the rajapanda live casino, slots lobby and sportsbook—no hidden differences between sections. |
|---|---|
| Single Account | One rajapanda account gives you access to all our services. Your privacy settings and data preferences apply everywhere you play. |
| Payment Consistency | Whether you deposit via DANA, OVO, GoPay or QRIS, your payment data receives the same encryption and security protocols. |
| Transparent Updates | When we update this privacy policy, we notify you via email and your account dashboard before changes take effect. |
| No Third-Party Sharing | We don't sell your data to advertisers, brokers or unrelated companies—your information stays within the rajapanda ecosystem. |
| Opt-Out Options | You can adjust marketing communications, cookie preferences and data-sharing settings from your account privacy centre anytime. |
| Deletion Rights | Request account closure and data deletion at any time. We remove your personal information within 30 days where local law permits. |